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All agents

AI agents for sales and service. One workspace, many specialists.

An agent is not a chatbot with a new name. Each one is set up for a single job, with the data that job needs and the rules that apply to it.

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Genow for Sales

Find and qualify

Lead Research Agent

Scores and enriches every new enquiry automatically.

Lead Research Agent
Reads
Enquiry form, company registers, open web, your CRM
Hands back
An enriched, deduplicated lead with a fit score and an owner

Buying Signal Agent

Flags plant expansions, investments and tenders in your segments.

Buying Signal Agent
Reads
Trade press, company news, tender portals, register entries
Hands back
A short signal list per segment, with the account behind it

Tender Monitor Agent

Matches open tenders to your portfolio.

Tender Monitor Agent
Reads
Procurement portals, tender documents, your product range
Hands back
The matching tenders with deadline, scope and a go/no-go note

Competitor Watch Agent

Tracks competitor pricing, claims and moves.

Competitor Watch Agent
Reads
Competitor sites, price sheets, lost-deal notes, trade press
Hands back
An updated read on competitors, and a refreshed battlecard

Trade Fair Agent

Turns badge scans into qualified follow-ups.

Trade Fair Agent
Reads
Badge scans, stand notes, CRM duplicates
Hands back
A deduplicated lead list with a follow-up per contact

Prepare and advise

Briefing Agent

Builds the account picture before you call.

Briefing Agent
Reads
CRM, ERP, installed base, open sources
Hands back
An account picture with the decision-makers and the open items

Research Agent

The competitive argument that fits this account.

Research Agent
Reads
Websites, news, tenders, your own battlecards
Hands back
A short briefing, including the position against the competitor named

Configuration Agent

Matches needs to a configuration that holds.

Configuration Agent
Reads
Product data, configuration rules, earlier orders
Hands back
A matching variant with the reason for it, and what it rules out

Spec Compliance Agent

Checks a customer spec against what you can deliver.

Spec Compliance Agent
Reads
The customer spec, your technical data, earlier deviations
Hands back
A list point by point: covered, deviation, needs review

Quote and close

Calculation Agent

Builds the cost sheet, margin included.

Calculation Agent
Reads
Configuration, price lists, customer conditions, surcharges
Hands back
A cost sheet with the margin and every assumption named

Proposal Agent

Drafts quotes and RFPs in your own templates.

Proposal Agent
Reads
Configuration, price list, customer conditions, your templates
Hands back
A first draft to review instead of an empty page

Objection Agent

The answer to "too expensive", with proof.

Objection Agent
Reads
Won and lost deals, battlecards, reference projects
Hands back
Two or three answers, each with the proof behind it

Reference Agent

Finds the closest reference in your installed base.

Reference Agent
Reads
Order history, machine configurations, released references
Hands back
Two or three comparable projects that may be named

Contract Review Agent

Flags contract terms that need legal.

Contract Review Agent
Reads
The customer contract, your standard terms, earlier redlines
Hands back
A marked-up list of the deviations, sorted by risk

Follow up and grow the account

Next Step Agent

Turns call notes into dated next steps.

Next Step Agent
Reads
Meeting notes and transcripts, CRM, the dates committed to
Hands back
One next step per side, with an owner and a date

CRM Agent

Updates the CRM and drafts the follow-up.

CRM Agent
Reads
Meeting notes, e-mail, calendar, CRM
Hands back
The record brought up to date and the follow-up drafted

Quote Follow-up Agent

Flags open quotes worth a follow-up call.

Quote Follow-up Agent
Reads
Open quotes, validity dates, last contact, price changes
Hands back
A prioritised call list with a suggested message per quote

Pipeline Agent

Cleans up stale deals and dead dates.

Pipeline Agent
Reads
CRM pipeline, activity history, delivery dates
Hands back
A clean-up list per territory and a flag on the deals at risk

Account Review Agent

Assembles the account review from your data.

Account Review Agent
Reads
Order history, tickets, contracts, meeting notes
Hands back
A review deck with the open items and the next opportunities

Retrofit Agent

Finds machines ready for an upgrade.

Retrofit Agent
Reads
Installed base, machine age, fault history, product roadmap
Hands back
A target list per region with the payback argument

Steer and report

Sales Report Agent

Writes the weekly number report out of the systems.

Sales Report Agent
Reads
CRM, ERP, meeting notes, the report from last week
Hands back
The report written, with the source behind every figure

Commitment Agent

Compares what was committed with what the data shows.

Commitment Agent
Reads
CRM pipeline, the commitments from the last review, activity history
Hands back
The gap per deal, and the record it rests on

Learn and enable

Win-Loss Agent

Turns closed deals into repeatable patterns.

Win-Loss Agent
Reads
Closed deals, the reasons given, competitor, price level
Hands back
A pattern report per segment, quarter by quarter

Call Coaching Agent

Suggests the questions a call missed.

Call Coaching Agent
Reads
Meeting notes and transcripts, your qualification framework
Hands back
Two or three concrete suggestions per conversation

Onboarding Agent

Answers new-hire questions, source included.

Onboarding Agent
Reads
Product documentation, price logic, won deals, internal guides
Hands back
Answers in plain words, and the source to read next

Content Gap Agent

Flags what sales looked for and could not find.

Content Gap Agent
Reads
Searches in the workspace, unanswered questions, lost deals
Hands back
A ranked list of the material that is missing

Genow for Service

Request and answer

Ticket Triage Agent

Sorts incoming requests by urgency and cause.

Ticket Triage Agent
Reads
Tickets from inbox and portal, machine master data, fault history
Hands back
A classified ticket with a first assessment and the right queue

Service Agent

Answers cases from manuals and history, sourced.

Service Agent
Reads
Manuals, fault history, machine and ticket data
Hands back
A proposed fix, with the passage it came from

Self-Service Agent

Lets customers ask the machine directly.

Self-Service Agent
Reads
Released documentation, parts lists, service history
Hands back
An answer in your customer portal, and a ticket when there is none

Visit and parts

Field Visit Agent

Preps the visit brief and parts list.

Field Visit Agent
Reads
Machine file, earlier visits, open tickets, parts stock
Hands back
A visit brief and a packing list before the van leaves

Service Report Agent

Turns visit notes into the finished report.

Service Report Agent
Reads
Visit notes, hours, parts used, photos
Hands back
A finished report for the customer and the entry in the CRM

Spare Parts Agent

Proposes the right parts for this machine.

Spare Parts Agent
Reads
Machine configuration, parts lists, wear intervals, stock
Hands back
A parts proposal that fits this serial number, not a similar one

Contracts and claims

Warranty Agent

Checks a claim against the contract terms.

Warranty Agent
Reads
Delivery data, warranty terms, service contract, repair history
Hands back
A decision proposal with the clause it rests on

Service Contract Agent

Flags contracts due for renewal, offer ready.

Service Contract Agent
Reads
Contract terms, machine usage, ticket volume, price index
Hands back
A renewal offer with the argument from the last contract period

What the fleet teaches

Knowledge Agent

Turns solved cases into reusable fixes.

Knowledge Agent
Reads
Closed tickets, technician notes, manuals
Hands back
A written fix in your knowledge base, ready to reuse

Fault Pattern Agent

Spots recurring faults across the fleet.

Fault Pattern Agent
Reads
Fault codes, tickets, machine series, parts consumption
Hands back
A pattern per series, with the machines affected

See how Genow makes complex sales work easier.

See in 30 minutes how Genow helps your team find the right products, prepare deals, and create tailored sales materials.