We are thrilled to share some exciting news from the front lines of enterprise AI! Genow was recently honored with the Startup Award at the Sales & Service Summit 2025.

Our Co-founder & CEO, Dr. Sara Jourdan, and Co-founder Dr. Timo Koppe spent a fantastic time on-site, engaging in deep-dive discussions at our booth and connecting with both new and familiar faces in the industry. This award is a testament to our team's dedication to turning "chaos into clarity" for enterprises worldwide.

Why the Industry is Talking About Genow

In a world where employees spend up to 30% of their time simply searching for information scattered across disconnected systems, the need for precision is higher than ever. Generic AI tools often fall short, providing unverified or "hallucinated" answers that lack specific business logic.

Genow solves this with our specialized AI knowledge agents. Here is what sets our award-winning approach apart:

• The Context Engine: Genow's USP is the proprietary Context Engine, the core of our Precision Enterprise AI Platform. This engine enables highly precise, cross-system answers by accessing both structured data (e.g., SAP) and unstructured content (e.g., SharePoint, Confluence). It intelligently enriches and structures data, ensuring information is always interpreted within the correct professional and organizational context, thereby preventing the mixing of information.
• Deep-Research Architecture: Unlike simple chatbots, our agents decompose complex queries into sub-tasks, performing iterative research across multiple systems like SharePoint, SAP, and Jira.
• Total Traceability: We follow a citation-first approach. Every answer is grounded in your company's own data and linked directly to the source document or paragraph.
• Enterprise-Grade Security: Built in Germany, our platform is ISO 27001 certified, GDPR compliant, and adheres to the EU AI Act.

Transforming Knowledge into Action

The Startup Award highlights how Genow is already delivering measurable results across departments like Sales, Service, and Customer Success. By providing instant access to precise knowledge, we help teams work faster, reduce information search time, and improve decision accuracy.

As Dr. Sara Jourdan (recently recognized in Forbes 30 Under 30) noted, the summit was a wonderful opportunity to showcase how we enable organizations to build and scale their own specialized AI knowledge agents.

"Genow isn't just a one-size-fits-all chatbot; it’s an ecosystem that understands your company’s unique terminology and decision logic".

What’s Next for Genow?

This award is just the beginning. We are continuing to expand our mission to eliminate the friction of scattered knowledge and empower thousands of professionals to work with confidence.

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