Privacy Policy

At Genow, we place the highest value on safeguarding the confidentiality, integrity, and availability of data that we collect, process, or store through our website and in connection with the Wingman Platform. This Privacy Policy explains the types of personal data we handle, the scope of our data processing activities, and the purposes for which we process personal data whenever you visit our website (https://genow.ai/), or use the Wingman Platform—wherever we act as the entity responsible for such data processing. It also provides information about the rights you hold as a data subject.

‍

Personal data encompasses information that directly or indirectly refers to you as an individual and enables conclusions to be drawn about your identity, such as your name, gender, address, or browsing habits on a website.

‍

By using our website or our Wingman Platform, you hereby consent to our Privacy Policy and agree to its terms. If you have any further questions about data protection or the way we handle your personal data, please contact us at any time using the details provided below.

‍

Owner and Data Controller

The controller within the meaning of Art. 4 No. 7 of the General Data Protection Regulation (GDPR) for the data processing described in this Privacy Policy is

‍

Genow GmbH ("Genow", "we" or "us")
Grafenstraße 19

64283 Darmstadt
‍

E-Mail: support@genow.ai

‍

Data Protection Officer:

Adrian Glauben

security@genow.ai

‍

I. Data processing for website visitors - Webflow

We host our website with Webflow. The provider is Webflow, Inc, 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter: Webflow). When you visit our website, Webflow collects various log files including your IP addresses.

‍

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are required to display the page, to provide certain website functions and to ensure security (necessary cookies).

‍

For details, please refer to Webflow's privacy policy: EU & Swiss Privacy Policy | Webflow 32.

‍

Webflow is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

‍

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: EU & Swiss Privacy Policy | Webflow 32.

‍

Order data processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

‍

II. Contact form and email requests

If you contact us by email or through the contact form on our website, we will collect and store any personal data contained in your email or entered into the form (particularly your contact and communication details), along with your inquiry. Genow uses this data solely for handling your request. Our employees have been sensitized to handle customer data confidentially and securely and are contractually obliged to maintain confidentiality.

The legal basis for this processing is Art. 6 (1) lit. f.) GDPR or Art. 6 (1) lit. b) GDPR if the request is aimed at concluding a contract. The data will be deleted if the purpose of the processing no longer applies, e.g. the request has been finally answered. We may be required to store this data for a longer period of time due to statutory retention obligations, for example because your contact request is related to a contract or a warranty claim. In this case, we will delete your data at the latest upon expiry of the statutory retention period (Section 147 (3) AO), i.e. after 10 years, starting from the conclusion of the contract, without you having to request us to delete this data.

‍

III. Direct marketing purposes

If you enter into a contract with us to use our services and provide an email address in the process, Genow may use that address to send direct promotional messages about similar goods or services. You have the right to object to this use of your email address at any time, free of charge. You can opt out at any time by sending an email to support@genow.ai.
The legal basis for this data processing is Art. 6 (1) lit. f) GDPR. You can object to data processing for the purpose of direct advertising at any time without giving reasons.

‍

IV. Personal data storage duration

We generally retain personal data (i) only as long as needed to provide our services to you and/or (ii) only as long as required in connection with our contractual relationship with you. After that, data is stored solely to the extent we are legally required to do so. If the relevant personal data is no longer necessary for the purposes mentioned above, it will remain stored only for the duration of the applicable statutory retention obligations and will not be processed for any other purpose.

‍

V. Cookies and Web Beacons

We use cookies on our website or on the Wingman Platform. Cookies are text files that your browser automatically creates and stores on your device. These cookies store various types of information. Some cookies are deleted when you close your browser session ("session cookies").

‍

In some cases, cookies remain stored on your device, for example, to recognise you as a returning user the next time you visit our website or platform.

‍

You can disable or restrict the use of cookies by adjusting your browser settings. For further details on how to manage cookies in various browsers, please consult the links below:

‍

‍

Please note that disabling cookies may significantly reduce the functionality of our website or the Platform and certain features may not work properly. When you visit our website, you can use our cookie management tool to manage your cookie preferences and grant or withdraw your consent to the use of cookies at any time. We use the following types of cookies:

‍

Necessary cookies are strictly necessary for our website’s core functionality and operations. The legal basis for accessing or storing information on your device is Section 25(2) No. 2 of the Telecommunication Telemedia Data Protection Act (TTDSG). The corresponding data processing activities rely on our legitimate interest, under Art. 6 (1) lit. f) GDPR., in ensuring the provision and user-friendly experience of our website.

We also use certain cookies to statistically evaluate and improve the use of our website and Platform. The legal basis for accessing or storing information on your end device is your consent in accordance with Section 25 (1) TTDSG; the legal basis for the associated data processing is your consent in accordance with Art. 6 (1) lit. a) GDPR.

Google Analytics

We use Google Analytics to analyze the use of our website and our Platform. Google Analytics is operated in the EU, EEA and Switzerland by Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland and in the USA by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The information stored by the Google Analytics cookies (including your shortened IP address) may be transferred to a Google server in the USA and processed there. The IP address will not be connected with any other data collected by Google. Google analyzes this information on our behalf and provides us with statistical reports on the use of our website and our services.

‍

We use the "anonymize IP" function. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only then transferred to servers in the USA. Only in exceptional cases the full IP address may be transmitted to a Google server in the USA and shortened there. The shortening of the IP address means that we cannot assign the data to a specific person. Google LLC is certified in accordance with the EU-US Data Privacy Framework:https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active

We also use the "Universal Analytics" function on our website. Universal Analytics allows us to analyze the activities on our online services across devices by assigning you a pseudonymous user ID. We do not transmit any personal data to Google in this context.

We have concluded a data processing agreement with Google in accordance with Art. 28 (3) GDPR. You can access Google's privacy policy here:https://policies.google.com/privacy?hl=de%20

The cookies used by Google Analytics have a maximum lifespan of two years.

You can prevent the use of cookies by selecting the appropriate settings in your browser software. You can also prevent Google from collecting the data generated by the cookie and relating to your use of our online services (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:https://support.google.com/analytics/answer/181881?hl=de

This opt-out cookie is only effective in this browser and only for this domain.

Google Tag Manager

We use Google Tag Manager, a service provided by Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland (in the EU, EEA and Switzerland) and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (in the USA; "Google"). We do not collect any data or use cookies with Google Tag Manager. This service collects interactions on our website and forwards them to other tools (from Google or other third-party providers), which may process data in accordance with the information in this privacy policy (i.e. for analysis purposes).

‍

VI. The rights of visitors and platform users based on the General Data Protection Regulation (GDPR)

You may exercise certain rights regarding their personal data processed by Genow.

In particular, you have the right to do the following, to the extent permitted by law:

  • Revoke your consent at any time: You have the right to withdraw any consent you previously provided for the processing of your personal data.
  • Object to the processing of your data: You have the right to object to the processing of your data if it is carried out on any legal basis other than your consent.
  • Access your data: You have the right to find out whether the Owner is processing your data, to request details about specific aspects of the processing, and to obtain a copy of the data undergoing processing.
  • Verify and request rectification: You have the right to check the accuracy of your data and request that it be updated or corrected.
  • Restrict the processing of your data: Under certain circumstances, you may request that the Owner limit the processing of your data; in such cases, the Owner will only store your data and refrain from processing it for any other purpose.
  • Erase your personal data: You have the right to request the deletion of your data from the Owner’s systems.
  • Receive your data and have it transferred to another controller: You have the right to receive your data in a structured, commonly used, and machine-readable format and, if technically feasible, have it sent to another controller without any hindrance.
  • Lodge a complaint: You have the right to file a complaint with your local data protection authority.

‍

Right to Object to Direct Marketing

If you decide to object to the processing of your personal data for direct marketing purposes, we will stop using your data for such activities. You can submit your objection at any time by emailing support@genow.ai or by writing to the postal address provided above.

‍

‍Changes to This Privacy Policy

‍We reserve the right to amend this Privacy Policy at any time by notifying you on this page and possibly on genow.ai or—where technically and legally feasible—by sending a notice to you via any available contact information. We encourage you to check this page frequently and to refer to the date of the latest update shown at the bottom of the page.

‍

If these modifications affect any processing activities carried out on the basis of your consent, we will request your new consent, where necessary.